FAQs

Unfortunately you can not consume our TinyTeatox when breastfeeding as it contains barley and for some, this will dry up breast milk. However once breastfeeding is completed, you can commence a TinyTeatox immediately. We don't recommend to consume TinyTeatox whilst...

You can and SHOULD maintain your normal exercise routine without doubt. We strongly promote a healthy and regular exercise routine not just for the duration of a Tinyteatox, but in every day life too.

Every tea produced by "Your Tea" has unique instructions. You will receive written consumption guidelines with your order - otherwise please refer to your chosen tea's web link on the "YourTea" homepage.

<p>Once purchased, place the tea in an airtight container, away from the moisture in a cool dark place away from the sun.</p><p>Try to keep the tea isolated from strong odours. This is not a necessity, just a simple recommendation. If...

You will receive two emails from us. The first email confirms that your payment has been successful. The second email is your shipping information email. This email will contain a tracking link that you can follow the progress of your...

If you are having trouble at checkout please do the following before mailing us: 1 - change browser or clear cookies in current browser 2 - Make sure if you are checking out without using Paypal that you are not...

We use Visa, Mastercard or PayPal to facilitate our transactions. Please email us at hello@yourtea.com if you have any issues with completing your purchase at our checkout.

We ship our items from 7 offices/dispatch centres located around the world. All our teas comply with local standards and regulations, however your country may have different requirements for importing our products. Now, we can’t be liable for any additional...

In our checkout process you will have selected a disclaimer stating that the address you provided us was correct. If you have given us the incorrect address then we are unable to send out a replacement tea and you will...

If you've paid for express shipping but the parcel didn't arrive within the promised time frame - please contact the shipping company you chose upon purchase - not us. We hand all parcels to the shipping companies on time. Any...

As we have an extremely efficient dispatch service - we hand all Your Tea parcels to the relevant postal companies to ship to you, on time. If your parcel hasn't arrived within the promised time frame according to your tracking...

If you experience any significant changes in bowel movements or do not pass solid for more than 48 hours, discontinue use of our teas.  This is not a normal effect of our teas. For some, a small amount of bloating...

Ensure that you're checking the correct email address. The email address you used to purchase your tea with, is the email address all information will be sent to. Check your spam/junk mail too as it may have been filtered into...

We understand that minds change, and that’s ok. We accept returns with a full refund issued if you're not satisfied with your purchase, or you change your mind. Once your return is received by our warehouse, within 30 days of...

We have 7 offices for shipping orders around the world.  We will send your order out from the closest office to your shipping address to ensure the fastest, most efficient and most reliable type of shipping can be used. We...

From your tea being dispatched (you will get an automated email when it's dispatched) the typical time taken to receive your tea is outlined in the table below: These above time frames are stipulated by the shipping companies that we...

We ship to all of our Canadian customers using quick and reliable shipping carriers with tracking.  Shipping cost starts from  $10 to $15.

All items purchased from Your Tea are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We pass all items onto the...